Got questions about removals and storage?
We’ve put together answers to some of the most frequently asked questions (FAQs) to help you out. If you don’t find what you’re looking for, feel free to contact our team on 01634 791622.
At Regal Moving & Storage, we believe that an informed move is a smooth move. Whether you're preparing for a local relocation or planning an overseas transition, this section is here to help.
Browse our frequently asked questions and expert resources for practical guidance, helpful checklists, and clear answers to make every stage of your move stress-free.
Whether you’re wondering how to book, what to do with your freezer, or how to label your boxes, you’ll find straightforward advice and expert guidance here. Still have questions? Our team is always happy to help.
We provide professional house removal services across the UK, Europe, and internationally. Whether you're moving locally, relocating to another part of the UK, or planning an overseas move, our experienced removals team is here to ensure a smooth and efficient relocation. We specialise in reliable domestic, European, and international house removals tailored to your needs.
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Yes, we provide professional office removals in Kent and the surrounding areas for businesses of all sizes - from local startups to international corporations. Our team can handle everything from packing and moving to furniture disassembly, reassembly, and secure storage, ensuring minimal disruption to your business.
We offer a range of secure storage solutions in Kent including self-storage, business storage, home storage, and container storage. Whether you’re moving house, need extra space, or require storage for your business - Regal Moving & Storage has you covered.
Yes, we offer professional packing services for everything from everyday items to fragile items like glass, antiques, and artwork. Our team will use high-quality materials and equipment to ensure everything stays safe during the move.
The cost of our house, office, and commercial removals depends on factors like the size of your move, distance, and specific services required. We offer free, no-obligation quotes to give you a clear and competitive price. Our surveys can be conducted via video call or in person, depending on your preference. Whether you’re moving home, relocating your office, or need storage solutions, we tailor our services to meet your needs.
We provide liability cover for our removals and storage services, as detailed in our terms & conditions.
We recommend booking your house removal around 2-3 months in advance, ideally at the home building survey stage. This gives enough time to plan properly, secure your ideal date, and avoid last-minute stress. We accept provisional bookings free of charge, but we require payment in full to secure the booking. Please note that no booking is secured until payment has been made in full. All payments are protected by the BAR payment guarantee scheme.
Just give us a call on 01634 791622 to speak with our friendly team. We’ll guide you through the process, and get everything set up for you. Alternatively, you can email one of our team members at info@regalmoving.co.uk for assistance.
Yes, we do! Whether you’re relocating within the UK or to another country, our team will ensure everything goes smoothly from start to finish. We also handle your customs procedures and all necessary paperwork for international moves, making the process as seamless as possible.
Absolutely! We provide specialist moves for items like hot tubs, pianos, and other large or delicate goods. Our trained team uses specialist equipment and techniques to move the items safely and efficiently.
If you’re moving long distance and your freezer will be on our vehicle for more than a day, we recommend defrosting it in advance. If you’re keeping food inside, please pack it in cold bags or boxes to keep it fresh during the move.
Yes, you need to book a home or site survey so we can assess your move, provide an accurate quote, and ensure everything runs smoothly on moving day. These surveys can be done via video call or in person, depending on your preference.
Yes, we always protect your floors and carpets on move day. Our team uses purpose-made floor runners suitable for all types of flooring and applies adhesive carpet protection film to all stairs and carpeted areas. We take extra care to keep your home clean and damage-free throughout the house removal process.
Clearly mark each box with its room destination, a brief description of the contents, and whether it's fragile. This helps our removals team place your items in the correct rooms and handle delicate items with extra care on move day.
Yes, chest of drawers should be emptied before moving. Modern units aren’t designed to be moved with items inside, and keeping them full can cause damage or make them unstable. Emptying them helps ensure a safer, smoother move and protects both the furniture and your belongings.
John Sikora
What a great company to move with, they were recommended by my daughter and son in law and we’re so pleased they did, Millie at the office ke...
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Russell Patten
Regal Moving were simply outstanding and I recommend them most warmly and without hesitation. Value for money, highly professional, efficient and v...
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Michelle Day
Fantastic service. The men were efficient and pleasant. I had a lot of steps to my front door and they didn't complain once. Highly recommend R...
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Amanda Agates
Brilliant removal firm to use, reasonably priced removal service. The guys worked tirelessly despite only getting keys for new place after 3pm. At...
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Veronica Horgan
Amazing team, would highly recommend! We moved from France to the UK during the pandemic and had a really short deadline but they made it work for...
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Carla Marlow
Was recommended by a friend to use regal removals and was very pleased at this recommendation as they were amazing!
The communication before...
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Brian Street
Regal were a pleasure to deal with from beginning to end. They were very professional, nothing was too much trouble, everything was collected and d...
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Becky Glass
Amazing service, efficient, polite lads who couldn't do enough to help us with the move on the day. Great comms in run up to the move day too,...
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